Terms and Conditions
These Terms and Conditions govern your access to and use of this website and our travel consulting services. By using this website or engaging our services, you accept and agree to be bound by these terms.
1. Services Provided
We provide personalized travel consulting, including travel planning, itinerary design, and optional assistance with bookings through third-party vendors.
2. Client Responsibilities
By using our services, you agree to:
• Provide accurate and complete information
• Pay all applicable fees
• Acknowledge that you are responsible for obtaining valid passports, visas, vaccinations, and meeting entry requirements.
3. Payment and Fees
Consultation fees will be clearly communicated and agreed upon before services are rendered. Payment may be required upfront for certain services. All fees are in Canadian Dollars (CAD), unless otherwise stated.
4. Cancellation and Refund Policy
Refunds are subject to third-party vendor terms (e.g., airlines, hotels). Our consulting fees may be non-refundable once planning has begun. Specific terms will be included in your agreement or invoice.
5. Disclaimers
a) Affiliate Links
Our website may include affiliate links to travel services or products. If you click an affiliate link and make a purchase or booking, we may earn a small commission — at no extra cost to you. These commissions support our business. We only recommend services we trust but are not responsible for the content or services of third-party websites.
b) Travel Insurance
We strongly recommend purchasing comprehensive travel insurance to cover medical emergencies, cancellations, lost luggage, and unforeseen disruptions. We do not sell insurance and do not provide legal advice on coverage. You are solely responsible for evaluating and purchasing appropriate insurance.
c) COVID-19 Disclaimer
Travel may be disrupted due to COVID-19 or other public health emergencies. You acknowledge that travel involves potential risks including delays, quarantines, and border restrictions. Denise-partridge.com is not liable for financial losses, cancellations, or changes caused by COVID-19 regulations or outbreaks. It is your responsibility to stay informed of current travel advisories and government requirements.
6. Limitation of Liability
We are not liable for:
• Actions or negligence by third-party travel providers
• Delays, cancellations, or losses during your travel
• Acts of God, pandemics, political events, or border closures
• Your failure to meet legal entry or health requirements
You agree to use our services at your own risk.
7. Intellectual Property
All content on this site (including text, images, and branding) is the intellectual property of denise-partridge.com, unless otherwise stated. You may not copy, reuse, or distribute without written consent.
8. Governing Law
These Terms and Conditions are governed by the laws of the Province of Alberta, and the applicable federal laws of Canada. Any legal disputes must be handled in the courts of that jurisdiction.
9. Contact
For inquiries regarding these Terms or our services:
Email: denise@escapes.ca
Phone: 1-888-685-6888 EXT 705
Website: denise-partridge.com
Effective Date: June 2025